Thanks for the call this morning Chris. Glad we were able to sort things out. For those wondering, these were some of the first HP Upgrades sent out in late 2010, and shipping them in for an update to current wiring and control programming (no relation to our audio DSP) will resolve the issue. Not all had issues, but this was a very early update to the amplifier after we started shipping the 2400W HP's. This was the first among many minor tweaks which improved stability and reduced the number of amplifiers issues over the years.
Watching others jumping to ship out the new SpeakerPower amp options has been entertaining to say the least. The more users of various designs and the more varied the test environments, the more stable and reliable a product becomes. Speakerpower has always been a great supplier to work with and very responsive to the unique needs of our home audio applications. From the first 1000W ICEpower amplifiers from SpeakerPower we shipped back in 2006 ( ) there have been continued updates and polishing of the amplifiers, their assembly, reliability and other details which don't show up on a maximum output charts but all improve the experience in your home. Our original 1000W ICEpower amplifiers are still more powerful than the 700W, or sometimes labeled 925W 9 years ago!?! , new amplifier offerings. I've been involved with the feature set development and field testing most of the new amp models. We all benefit from the quirks caught or improvements made, and it happens faster with more of us involved. Of course some of us have learned to not promise items which aren't yet finished, or at least leave a much bigger buffer than what we might be hoping for.
Seaton Sound, Inc. firstname.lastname@example.org 773-290-8436