I would like to recognize Mark for his commitment to quality and performance. He also balances family life with work, so it’s a surprise he meets his deadlines.

My delivery met with several hurdles, but Mark stayed on top of them.  And when I “needed” them a few weeks in advance of my birthday to allow for proper setup, Mark came through for me and delivered in time.  
"If it measures good and sounds bad, -- it is bad. If it sounds good and measures bad, -- you've measured the wrong thing."   —Daniel von Recklinghausen
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