JThiessen
I'm currently negotiating on a used Submersive and the seller is a bit uncertain on shipping of the unit.  He's thinking it needs to be palletized and shipped via some commercial carrier.  I dont know one way or another - but figured I should inquire here to see what others have done.  If it has to be done via the commercial carrier, the price will put it in the range where its not worth it vs buying new.
I also do not know if he has the original shipping "box' or not.
Thanks!
Quote 0 0
calentz
I bought the two SubMs that was owned by the person that started the AVS "Seaton Sound SubMersive1" thread. (He was not able to take them with him when he moved out of the country.)

Mark supplied the boxes for the shipment.
Carl
Quote 0 0
JThiessen
Did he ship by UPS or FedEx?
Quote 0 0
Rooster
If he has the original box, Fedex should be able to ship it
Quote 0 0
calentz
JThiessen wrote:
Did he ship by UPS or FedEx?

Being as though that was eight years ago, I don't remember which carrier was used. (Either FedEx or UPS)
Carl
Quote 0 0
audioguy
I have used FedEx as does Mark.  I have had horrible experiences sending anything that weighs more than a few pounds via UPS.  They damage it, and refuse to pay the insurance fees. Low class company

Use UPS at your own risk.  While I am sure FedEX has busted up a few items as well, that has not been my experience.  And if FedEx is good enough for Mark, it is good enough for me. 
Quote 0 0
zdoggz
Ive also had bad experience with UPS when I received a damaged speaker in the mail. They refused to cover it even though I paid for shipping insurance. They denied my claim and it took several calls before I got an explanation of "we deemed packaging to be insufficient" even though it was the original speaker packaging.  FedEx is also rough with their packages because a similar thing happened when I sold a speaker to someone. They received it damaged, but I don't know how FedEx would have handled the claim since the buyer was okay with the damage and didn't want me to file the claim (surprisingly).  With heavy valuable equipment, it is crucial that it is packed properly and sufficiently especially because these shipping companies don't really handle anything with care despite the value of the item(s), descriptions/labels on the packaging (e.g. "Fragile" "Handle with Care") etc.. Luckily, Mark has very strong and sturdy packaging, so they will ship safely as long as you properly pack and ship them with the original packaging.  For example, you want to make sure you place the foam wrapping.covering under the subwoofer grill (between the grill and the sub's face/front) because that will protect the grill from damaging/scratching the sub in the event heavy packages are stacked on top of it during shipping.
Quote 0 0
Mark_Seaton
As others have noted, we use FedEx Ground for SubMersive shipments.  While experiences can vary with location, on average FedEx is much less prone to damage of large items and the claims process is more likely to be honored if packed properly.

I would direct the seller to review this thread showing the unpacking of a SubMersive.  Packing up should go in the reverse order.  The most important detail for any units with magnetic grills, which is all but the early/flashback textured black units, is to get the foam pad under the grills before covering the sub and grills with the plastic bag.  Without the foam, it is very likely the face of the sub will get scratched by the grill frame.

Here are the key pictures:
[SM-unpack-15]  [SM-unpack-14] 

Also check that the edge protectors on the foam packing are inserted as shown here.  Ideally the 4 visible edge protectors insert outside of the vertical piece which gives more corner support and drop protection:
[SM-unpack-06] 
[SM-unpack-05] 

Lastly, while not required, we have found it can be a good idea to flip around the 2 pieces the grills rest against as they often imprint the foam if handled heavily in their first shipment.

Of course we can always provide packing materials if needed.
Mark Seaton
Seaton Sound, Inc.
sales@seatonsound.net
773-290-8436
Quote 0 0
JThiessen
Thanks Mark - I sent an email to find out the details on a packaging kit.

Quote 0 0